Serff end user training manual

Welcome to the florida office of insurance regulation industry portal. Northeastern regional information center neric servicenow team bocescr. User manual serff system for electronic rate and form filing. The end users should be utilized during parallel testing, so training will need to be rolled out prior to that. From november, 1996, through march, 1997 the consortium membership met monthly in chicago and kansas city to define the requirements of the system. Each phone extension is assigned a feature package as specified by your system administrator. Serff end user training appendix ii serff industry manual appendix ii page 3 of 49. End user cyber security awareness training virginia. Stream this video online or download the file for offline viewing. What you should know about software training elearning industry. Policies and training should encourage end user behavior that minimizes security risks. Countless hours and multiple documents spanning over. Navigating the user interface the end user online interface is designed so that you can make changes to your extensions from a single page.

Nov 23, 2015 in the software industry, i have encountered many a times that i needed to create training manuals for the end user. It is intended to teach the fundamental aspects of clarity human services software. Attend relevant administrative and highlevel technological skills to meet the demands of the current and emerging business environment. Serff also intends to provide technical support related to serff plan management functionality by providing a user manual, enduser training, online help tutorials, and ongoing technical support. The department of insurance cannot help with computer systems issues or technical issues. Our end user training program offers handson experience so you will gain a comprehensive understanding of the entire system from an overview of the components to how they are connected, communicate, and deliver data. Serff also intends to provide technical support related to serff plan management functionality by providing a user manual, end user training, online help tutorials, and ongoing technical support. If you are new to this submodule, you should surely check the accounts payable manual which is very descriptive for. Watch this video to learn how to navigate, personalize, and.

Watch this video to learn how to navigate, personalize, and share your analysis within the tableau server. Financial modeling results in the generation of probability weighted net present values, which we call price grids. End user manuals are very handy with screen shots and accompanying descriptions under each steps. The system for electronic rate and form filing serff allows insurers, advisory organizations, and thirdparty filers to submit insurance product filings typically rate, rule, and form filings electronically to state insurance regulators. Top navigation quickly navigate to different sections of the user interface by using the navigation icons at the top of each page. I go over various tips and tricks, shortcuts and how tos. Childrens functional assessment rating scale cfars. This means that in case you use more than one mobile application on di. User manual system for electronic rate and form filing.

Industry users have the flexibility to enter their paper filings into serff, making serff their sole repository for all filings. You can explore more about sap end user manuals and know exactly its functionality. Msje supported drug treatment centre staff and those working among street children will be trained using this manual. Include phishing topics, safe browsing and cryptolocker. Serff end user training manual industry lesson 1 page 9 of 11. We are now accepting all naic product coding matrix types through serff. End user training participant guide polycom vvx 300 and 400 series phones 2 what is a feature package and how does it affect how my phone works.

Serff end user training manual industry lesson 3 page 2 of 20 copyright 2010 national association of insurance commissioners. The concept behind the development of the cfars was to have a single instrument that could. For more information regarding adding companies, please refer to page 29 of the serff user manual. This introductory training manual is designed with the new user in mind. Jun 05, 20 end user training is often a huge fail because it pros dont consider the needs or the learning style of their audience members. Jun 04, 2015 security relies heavily on policies, training, and protective applications. Countless hours and multiple documents spanning over years, i am writing today. User manual click on any of the links below to access the corresponding manual chapter. The key to a winning argument for more end user training is to understand specific needs, anticipate objections and present training options from a big picture point view, where short term initiatives are weighed against long term benefits.

Serff end user training manual industry lesson 1 page 7 of 11. The intent of this training guide is to equip new users with the primary skills required to quickly and confidently broadcast voice, text, email or social media messages to hundreds, thousands, or even tens of thousands of people. For life, annuity, credit, longterm care and medicare supplements. This naic instructorled course is designed specifically internet access telephone with speaker or headset. An insurers state of domicile may specify a filing deadline other than march 15 for this component. Kansas city, mo march 4, 2020 the national association of insurance commissioners naic has released a request for proposal rfp to vendors to provide, maintain, and support an economic scenario generator esg producing realworld interest and equity scenarios to be prescribed for use in calculations of life and annuity statutory reserves according to the valuation manual e.

The links in this area will let you leave the naics site. Click the dropdown arrow in the user menu in the right cornerof the banner. Jun 15, 2016 with end user training, a user can essentially reach a required skill level within a quarter of the time. Serff rising up to take on health care exchange activities. Create changedisplay master data fd01, fd02, fd03 down payment from customer. Serff user manual keyword found websites listing keyword. Industry users can rest assured that once a filing is submitted to the state, it will be. Markedup and proposed manual pages are included in the filing.

The manual is to be used by the trainers who would conduct training on drug use prevention treatment and care for the street children. Serff end user training manual industry lesson 1 page 7 of 11 copyright 2010 national association of insurance commissioners. Business insurance insurance industry management internet services usage online services. Business analyst resume hire it people we get it done.

With end user training, a user can essentially reach a required skill level within a quarter of the time. End user training guide everything you need to get started on. You have just received a link to your new tableau server. The following guidelines will assist you in properly submitting your serff filings in washington state. If users are not sure of the entire tracking number, a wild card can be. Develop coverage forms, endorsements, manuals and applications needed to support new and existing products through serff filings. For user trainings wbts and classroom training materials such as facilitator slides, quick reference guide, participant workbook, instructor guide etc. Naic releases request for proposal for an economic. End users manual set up recovery clone device your saaspass id is unique for you and also permanent. Users can search for filings based on three tracking numbers. To illustrate, i will walk you through different stages of software training development and most importantly i will discuss how knowledge is effectively transferred during these stages.

Please enter your username and password to access westlawnext. In the software industry, i have encountered many a times that i needed to create training manuals for the end user. Jun 21, 2009 end user manuals are very handy with screen shots and accompanying descriptions under each steps. What should be part of enduser training only a fraction of the business users are trained directly by the sap vendors or consultants. Using this manual we believe that teaching concepts is just as important as teaching procedures. Use of first, second, and third person in technical writing. The trainers are expected to initially read the entire manual and make themselves familiar. How to log out of servicenow click the dropdown arrow in the user menu in the right cornerof the banner.

For dba trainings admin guide and select sections of the user training materials and user guide. The serff system is designed to enable companies to send and states to receive, comment on, and approve or reject insurance industry rate and form filings. Sep 17, 2014 what you should know about software training in this article, i will present the basics of software training. For technical trainings system operations guide, configuration guide, user manuals etc.

This lesson will focus on accessing serff and maintaining user preferences and other settings. What you should know about software training elearning. The user manual supports that exploration by answering questions that come up as they explore. This sap fi document offers simple stepbystep instructions to guide you through a procedure, or to assist you in understanding the full impact of a particular function of accounts payable and accounts receivable modules of following items. Also, make it interactive have the users sumbit their top 3 tips first and then get a list going for discussion. Our onsite training brings cellwatch experts to your location. Copyright 2010 national association of insurance commissioners. It can provide end users with the knowledge to safely browse the internet, reject harmful emails, and avoid trouble. Weve actually done a separate security awareness training. Reporting instructions the financial modeling methodology used by the ssg for rmbs and cmbs is described in part seven of the purposes and procedures manual of the naic securities valuation office.

We purchased courses from knowbe4 and have been happy. Value and benefits of enduser training blue mountain. The industry portal is a convenient, single point of entry for insurance companies and related entities to access the filing assembly and submission system, online rate collection systems, quarterly submission reports, and other related content. This training manual was created to assist serff users. Here are a few benefits your company can gain from additional end user training. All nongrandfathered major medical and dental plans must be submitted in a binder. What should be part of end user training only a fraction of the business users are trained directly by the sap vendors or consultants. Serff end user training manual copyright 2010 national association of insurance commissioners. Training of the end users is one of the most important steps for a successful system implementation. I set a date, and setup in a conference room and pick a topic. With this in mind each topic is introduced and background information provided. This training manual contains instructions on all key elements of the clarity human services work. You will learn the basics of logging in, navigation, setting up and sending a broadcast, creating recipient. This training is offered by naic staff with more than years experience in training serff to all state and industry users.

The naic is providing these links to you only as a convenience, and the inclusion. Electronic rate and form filing can hasten product approvals, but adaptation is hampered by technological incompatibility and administrative procedures. Using the paper tracking feature serff allows users. Training can play a critical role in the satisfaction of end users and in the security of the computer network. Apr 28, 2016 at my place of work, this year i started doing user training on the various applications we use.